Shipping Policy

Thank you for choosing to shop with [Eagle Prime]. We strive to provide an easy and convenient shopping experience, and our shipping policy is designed to meet your needs efficiently. Please review the following details to understand how we handle and manage shipping operations.

1.Shipping Methods:

We offer a variety of shipping options to ensure customers can choose the service that best suits their needs. Standard and express shipping options are available, and specific shipping details will be provided during the checkout process.

2.Shipping Cost:

The shipping cost depends on several factors, including the shipping destination and package weight. Customers can calculate the exact shipping cost during the checkout process before confirming the order.

Shipping costs are based on the delivery address, whether it’s domestic or international, and the order value. Orders over 120 AED are eligible for free domestic shipping, while international shipping costs are 40 AED. Currency will be determined based on the delivery address.

3.Processing and Delivery Time:

3.1 Processing:

Orders will be processed within [2] business days. Please note that there may be delays during periods of high demand or for large orders.

3.2 Delivery:

Delivery time depends on the chosen shipping method and the customer’s location. Tracking details will be provided to follow the shipment during transit.

3.3 Order and Shipping Confirmation:

Order confirmation will be sent via email to the address provided at the time of placing the order. This will confirm your order, payment, and shipping details.

4.International Shipping:

For international shipments, customs processes and duties may incur additional charges. The customer is responsible for paying these fees, and we recommend contacting local authorities for information on potential charges.

5.Changes to Shipping Address:

Please ensure that the correct shipping address is provided during the checkout process. If any changes are required, contact our customer service team as soon as possible.

6.Inquiries and Support:

If you have any questions regarding shipping or need assistance with tracking your order, please contact our customer service team at [sales@eagleprimekw.com].

Thank you again for choosing [Eagle Prime – ELDALY READYMADE GARMENTS]. We hope you have an enjoyable shopping experience.