Return and Refund Policy
Thank you for choosing our products/services. At [ALDALY READYMADE GARMENTS], we are dedicated to offering exceptional customer service and a positive shopping experience. Our return and refund policy is an essential part of this commitment, and we would like to clarify how we handle return and refund requests.
1.Return Policy:
1.1 Returnable Goods:
Customers may return unused and undamaged products within [14] days from the purchase date.
1.2 Non-returnable Goods:
Some products may not be eligible for return due to health or individual customer experience reasons. Please verify the product’s return eligibility before purchase to ensure it is returnable.
1.3 Return Process:
If you wish to return a product, please contact our customer service team via email at [sales@eagleprimekw.com] or via WhatsApp at +96500000000 to arrange the return process.
1.4 Refunds:
Refunds will be processed to the original payment method and may take between 10 to 45 days, depending on the credit card issuer.
2.Refund Policy:
2.1 Damaged or Incorrect Products:
If you receive a damaged or incorrect product, please notify us within [6] days of receipt, and we will offer a replacement or a full refund.
2.2 Warranty:
Some products come with a warranty. Please review the warranty period and terms for each product.
3.General Terms:
3.1 Product Condition:
Products must be returned in their original condition with all packaging and accessories included.
3.2 Shipping Costs:
[ALDALY READYMADE GARMENTS] will cover shipping costs for returns due to damaged or incorrect products. For other return reasons, the customer may be responsible for shipping costs.
4.Contacting Customer Service:
For inquiries or to initiate a return or refund, please contact our customer service team via email at [Sales@Eagleprimekw.Com].
This policy is part of our commitment to providing high-quality customer service. We are happy to assist you with any questions or concerns you may have.
Thank you for choosing [ALDALY READYMADE GARMENTS].